Interview

Preface: Akbar The Great was the Mogul Emperor who ruled India from 1560 to 1605. He himself was illiterate, but he invited several learned people in his court. Among these people was Birbal, his most favorite minister because of his wit and intellect. There are number of folklore on Birbal in India. As an Executive Search & Recruitment professional during last two decades of my professional, I have tried to Unlearn (learn new lessons) from these stories and tried to use it in my profession to the benefit of my client and talented individuals I have met and interviewed.

Story

One day a multilingual Brahmin (a learned person) happened to visit Akbar’s court. The Brahmin had heard a lot about the wise men who advised Akbar and so, addressing the Court, he said, “I challenge you to find out my mother tongue. If you fail to do so, you will have to accept defeat.”

The courtiers asked the Brahmin several questions in different languages and the Brahmin replied to them in the language that he was spoken to. He spoke all languages very fluently as if they were his mother tongue. The courtiers could not guess his mother tongue. And in the last Birbal was asked to try it. Birbal casually walked to the Brahmin and kept on staring him in his eyes but said nothing. Few moments went by and there was pin drop silence in the court. Suddenly Birbal lifted his hand and slapped the Brahmin with lightning speed. Brahmin yelled ‘What nonsense is this? What kind of behavior is this? How can you do this to me in Akbar’s court” and Brahmin yelled in Tamil. Then Birbal very humbly and with folded hand bowed to Akbar and said “My Lord, before I tell you the mother tongue of the Brahmin, I want to apologize to the Respected Brahmin for slapping him. It was only a trick to find his Mother Tongue. And if Brahmin wishes he can also slap me. “Have you found out what is the mother tongue of Brahmin” asked the emperor. “Yes Sire I have just found that the Brahmin’s Mother Tongue is Tamil” replied Birbal. “Tell us Birbal, how did you guess the Brahmin’s mother tongue?” asked Akbar “Very simple, Sire! A man will speak his mother tongue when he is in distress or shocked or awkward situation. When I suddenly slapped Brahmin he cried in Tamil hence his Mother tongue is Tamil”. Brahmin accepted his defeat and also forgave Birbal.

The Unlearning

A person writes and speaks the language of his profession or vocation in his resumes and in conversation. We named it “Profession Tongue “

Professional Observation:

As an Executive Search / Recruitment Professional when I read resumes I read it not in English or Hindi or in the language resume is written but in “Profession Tongue”. I would like to see if the person has used the right professional expression; appropriate terminology for his level, function and the industry. “Profession tongue” is different than mother tongue. When one speaks one’s mother tongue incorrectly it does not make much difference. However professionally, you can’t be forgiven if you chose wrong terms / words or make false or highly exaggerated and irrelevant claims. While speaking Profession Tongue you need to appreciate the difference between Jealous & envy or Hate & dislike, book Keeping & Accounting or Brand Management & Product Management.   Such errors get very prominently highlighted when expressed in Profession Tongue in the resume.

Most of the resumes are normally found to be longer than desired. Some are just short of an auto biography full of micro details that one finds difficult to finish.   Sometimes one also gets resumes with little or no details that make no sense.  Length of resume is inversely proportionate to seniority in management level of the person whose resume it is. . Ideal length is between one to maximum three A4 size pages. But most important is that a resume must express true level of understanding and speak an appropriate ‘Profession Tongue’. Can you accept a general practitioner claiming to have done number of neurosurgeries successfully? One can understand bandaging or putting stitches on the skull for a deep cut but not conducting neurosurgeries.

Some persons do have a genuine handicap of expressing themselves .So they take help and assistance of others to write their resumes. These days we get many resumes written by a professional resume writing services or sites. Such resumes look aesthetic but more often lack the substance. Sometimes you get a resume of an accountant based at a Plant Site that mentions Financial Planning, Investment Strategy, M&A as person’s achievement and key strengths. With little bit of probing and observation one can even make out which Resume writing service or site was used.  It is not difficult because each writer has its own pet style and format. These writers have their favorite words & proverbs which they use liberally in the resumes they write. In pursuit of making resume look better, resume writing services end up using most of the adjectives in the dictionary and are habituated in mentioning skills, roles and result areas that are much higher than the actual working level of that individual. Such resumes may have been written in flawless English but use most wrong Profession Tongue. It becomes laughable when couple of friends or colleagues happen to use same Resume Writing Service or site and end up applying to the same job in unison. Then one finds the differences in their resumes are their names, address and contact details. If one must use a resume writing service, ensure that it speaks only what you know and should not highlight the follies of resume writer. It is my observation that self-written resume use more balanced Profession Tongue than written by Resume writing services or sites.

For Executive Search Professionals or talent Acquisition departments resume management is a daunting task. Resumes fly in from all directions. It requires data entry of resume which is very cumbersome process. Most of us use an applicant tracking system which has some resume parsing facility that automatically culls/extract data from a resume. One of my ventures SURPaaS Collaborative Technologies is developing a very unique Universal Recruitment Platform – SURPaaS. It also has a resume parser. Unlike other parsers that are Keyword and grammar based, the algorithm of this parser is Profession Tongue. Does it work? Yes! The parser is in position to analyse to a great extent to which industry, function or level the resume belongs to. Going forward it can be made more accurate. Can the parser detect the anomalies of resume writer? Not yet but in near future it would be a reality. I am sure SURPaaS is not the only one experimenting in this area.

There’s no crime In being ambitious and targeting opportunity beyond one‘s current expertise or competences. It is your birth right. Many of us are talented enough to learn beyond their practical experience or management level and learn from others’ knowledge. Such person, if writes few lines giving a balanced reasoning on why should he/she be considered for the position in question, will make better impact even on a most conservative hiring manager or Executive Search Professional. Use Profession Tongue in your resume that you are confident, capable & knowledgeable enough to discuss explain and debate. Or be prepared to be slapped with rejection at the resume level itself or face humiliating situation during the interview.  Humiliating because interrogating (yes Interrogating) technique of the Interviewer is more likely to be similar to Birbal ‘S technique in the story. First make you feel relaxed then out of a sudden slap you with a most awkward question to catch you off-guard.